Help Centre

Admin

Overview

Admin tools allow users with an Admin role to manage members of their organisation, edit organisation details and view public API credentials. They are only available to users with an Admin role within their organisation.

Admin tools overview

To access the Admin tools, click the Admin tab in the main navigation bar.

Manage organisation details

Click the Organisation entry in the sidebar to view and edit organisation details, and see organisation Admins.

Organisation details screen

Edit organisation name

Click the organisation name to edit it. The name is displayed to all members of your organisation.

Click the organisation logo to upload a new one. The logo is displayed to all members of your organisation.

Domains and search

Your commercial partners can find your organisation on the Quantemplate network when they enter an email address containing your web domain in the New Partnership setup. The domains associated with your organisation are listed.

To hide your organisation from searches on the Quantemplate network, contact support@quantemplate.com.

Manage members

Click the Members item in the sidebar to view a list of members of your organisation, the date they joined and the date of their most recent activity.

Members list

Invite new members

To invite new members, click ‘Invite new’ and enter their email addresses. For multiple members, a list of emails can be pasted in.

Invite new members dialog

The new members will be added to the organisation immediately. Their user name will initially be their email address.

New members will be sent a link to set up their password and Multi-Factor Authentication. When they log in for the first time, they will be shown a welcome page where they can set their name and profile photo.

If an invitee already belongs to an organisation on Quantemplate, when they are added to a new organisation they will be sent a notification email.

Member profile

To view a member profile, click on their entry in the members list. The profile panel on the right displays their name, profile photo and any organisations you both are members of.

Member profile panel

Remove members

To remove a member:

  1. Click their entry in the members list to open their profile panel.
  2. Check whether they belong to any other organisations you are a member of. If they need to be removed from another organisation too, switch to that organisation and repeat these steps.
  3. Click the ‘Remove member’ button to open a popup.
  4. Within the popup, optionally choose to migrate documents they own to another member. If the field is left blank, their documents will not be migrated and may become inaccessible or unshareable.
  5. Click ‘Remove member’. They will be removed from your organisation immediately and will receive an email notification. They will retain access to any organisations they are still a member of.

When a member is removed from an organisation, they will be sent a notification email.

Remove member confirmation

Leave your organisation

To leave an organisation, you will need to ask another Admin within the organisation to remove you.

Make a member an Admin

Organisation Admins have access to all the functions in the Admin panel.

Appoint or revoke an Admin

To make a member an Admin, click the ‘Make Admin’ button on their profile panel.

To revoke their Admin status, click the ‘Revoke Admin’ button.

When a member’s Admin status changes, they will be sent a notification email.

Make Admin and Revoke Admin actions

Remove your own Admin role

To remove your own Admin role, you will need to ask another Admin within the organisation. Once your role has been removed, you will no longer have access to the Admin tools.

Reset Multi-Factor Authentication (MFA)

If a user no longer has access to their MFA device, or their device has been reset, they may need their MFA to be reset in order to access Quantemplate. To do this, click the ‘Reset Multi-Factor Authentication’ button on their profile panel.

When a user’s MFA is reset, they will be sent a notification email.

Reset MFA button in profile panel
Always verify an MFA reset request is genuine
Be security conscious. If you receive an MFA reset request from a user, verify the request is genuine. Speak to them in person or contact them via another medium, not just email.
It’s possible that a user’s email account could have been compromised, initiating a password reset on Quantemplate. The attacker would then need to set up MFA for Quantemplate on their own device to gain access. Initiating an MFA reset would allow them to do this.

Manage partnerships

About partnerships

Partnerships allow organisations to exchange data with another organisation via a Feed. A new partnership can be created via the Admin tab, or directly in a Feed. Non-admin users of your organisation can request a new partnership via a Feed. These requests must be approved by an Admin in your organisation before the partnership is created.

Partnerships tab in Admin

The partnerships tab allows Admins to:

  • View partner organisations.
  • Create new partnerships.
  • See who created and approved a partnership.
  • Respond to new partnership requests from inside and outside your organisation.

Create a new partnership

To create a partnership from the Admin tab:

  1. Click ‘New partnership’ on the top right of the Partnerships section.
  2. Enter the email addresses of the users in the partner organisation and click ‘Search organisations’.
  3. Search organisations for partnership
  4. If the organisation already exists on Quantemplate, it will be suggested as a partner. If the organisation does not yet exist on Quantemplate, its name and logo will be automatically populated. Confirm the organisation details and continue to create the organisation.
  5. Confirm new organisation details
  6. Enter any notes to include with the partnership request email that will be sent to the other organisation.
  7. Partnership request email notes
  8. Review the details and click ‘Send request’. If the organisation is new to Quantemplate it will be activated immediately. If the organisation already exists on Quantemplate, their Admin will receive a partnership request. Once approved, the partnership will become active.

Respond to new partnership requests

If another organisation wants to form a partnership with yours, your Org Admins will receive an email notification and a notification in the Admin tab.

The organisation requesting a partnership appears in the Partnerships section of the Admin tab, with the status Request.

Incoming partnership request

Click ‘Review request’ to see who made the request. Check that their email address matches the organisation they are from. Click ‘Continue’ to approve or reject the request.

Approve or reject partnership request

Respond to new user requests

Another organisation may ask you to add a user to your organisation, in order to exchange data via a Feed. You will receive an email notification from the requesting organisation containing the new user's email address and the Feed they need access to.

If you're happy to add this user to your organisation, follow the link in the email to open the members tab and add the requested user’s email. The Feed owner will then need to share the requested Feed with them.

Partnerships are in beta
The partnerships feature is in beta. If you spot an issue, contact support@quantemplate.com.

View API details

Quantemplate’s APIs allow you to connect to external systems for automated data ingress and egress.

APIs are available to Max plan subscribers.

To enable API access, contact support@quantemplate.com.

If your organisation has API access enabled, click the API entry in the sidebar to view your organisation’s API Client ID. Your API Client Secret was given when API access was enabled; it cannot be shared.

API details panel

Manage schedules

About schedules

Schedules are used to automate the creation of submissions and the sending of submission request emails.

Schedules are created and managed by Org Admins and can be applied to multiple feeds by the feed owner. When a schedule is applied to a feed, new submissions will be created according to the frequency set in the schedule. Data request emails will be sent to the users listed in the default submitters popup.

Schedules can contain a deadline, allowing a submission to be marked as overdue.

Create a schedule

To create a schedule, navigate to the Admin tab:

  1. Navigate to the ‘Schedules’ tab on the left.
  2. Click the ‘New schedule’ button.
  3. Create a name for the schedule.
  4. Define the schedule parameters (frequency, naming convention, deadline, etc.).
  5. If the schedule is ready to use, set ‘Publish’ to ON.
  6. Click ‘Save’ to apply the changes.
Schedules list

Schedule parameters

Parameter
Description
Name
Name the schedule to allow it to be identified in feeds.
Publish
When toggled ON the schedule is made available to the whole organisation and can be used in feeds. When toggled OFF the schedule is in draft form and can only be accessed via the Admin panel.
Frequency
Set the frequency of requests, e.g. monthly every 1 month, weekly every 2 weeks.
Submission naming
Create a naming convention for submissions utilising date components, separators and custom text, e.g. ‘yyyy-mm’.
Requests
Set the time of day the request is issued. The date of first request will be set in the feed.
Deadline
Set the deadline for submission to a time after the request.
Reminders
If a deadline has been set, define when reminder emails are sent, both before and after the deadline. If the submission is complete, no reminders will be sent.
Example
An example of the submission naming.

Use a schedule

To use a schedule in a feed, see Schedule submissions.

Schedules are in beta
The schedules feature is in beta. If you spot an issue, contact support@quantemplate.com.